Terms & Conditions

Last Updated: 28 September 2026

Welcome to Cosmic Blessing. These Terms & Conditions govern your access to and use of https://cosmicblessing.in and purchases made through our website. By using our website or placing an order, you agree to these terms, subject to applicable law.

Please read these terms carefully before making a purchase.

1. About Cosmic Blessing

Cosmic Blessing operates an online store offering products for purchase through its website. Orders may also be placed through our WhatsApp or phone ordering channels.

For questions about these terms or your order, contact support@cosmicblessing.in.

2. Eligibility and Use of the Website

You must be legally capable of entering into a binding contract under applicable Indian law to place an order.

You agree to use this website for lawful purposes and to provide accurate, complete and up-to-date information when placing an order. You must not misuse the website, attempt unauthorised access, interfere with its operation or use it for fraudulent or unlawful activities.

3. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, photographs, prices and other information. However, minor differences in colour, appearance, packaging or presentation may occur due to photography, display settings, packaging updates or natural product variations.

Product availability may change without notice. We reserve the right to correct genuine listing errors and update product information, subject to applicable law and without improperly affecting confirmed customer rights.

For food products, including dry fruits, dried berries and seeds, natural variations in size, shape, colour and texture may occur. Product descriptions and photographs should be read alongside the information provided on the relevant product listing and packaging.

4. Prices, Offers and Taxes

Prices and applicable charges will be displayed on the website at the time of purchase. Any applicable delivery charges, taxes or other mandatory charges will be disclosed as required by law.

Promotional offers, coupons and discounts may be subject to additional conditions, validity periods, product eligibility and minimum order requirements, where specified.

Offers cannot be assumed to be cumulative unless expressly stated. We may change future prices or promotional offers, subject to applicable law and any commitments already made to customers.

5. Orders and Order Confirmation

When you place an order, you are submitting a request to purchase the selected products.

Order confirmation, payment confirmation and acceptance of an order may be communicated through the website, email, phone or WhatsApp, as applicable.

If an order cannot be fulfilled due to stock unavailability, a genuine pricing or listing error, payment issues or other valid reasons, we will communicate the issue and arrange any refund due in accordance with applicable law.

We may contact you to verify order details, delivery information or payment status. Please provide accurate contact and delivery information to help avoid delays.

6. Payments

Online payments are processed through PhonePe and the payment methods made available at checkout.

You must use a payment method that you are authorised to use. Payment processing may also be subject to the terms and security procedures of the relevant payment provider or bank.

Cash on Delivery (COD) is not available unless we expressly communicate otherwise for a particular order.

Cosmic Blessing does not request that customers disclose their payment passwords, UPI PINs or one-time passwords through email, phone or WhatsApp. Never share these confidential details with anyone claiming to represent us.

7. Shipping and Delivery

We offer delivery across India, subject to serviceability at the delivery address.

Our normal dispatch and estimated delivery timelines, shipping arrangements and tracking information are explained in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by courier operations, weather, public holidays, service disruptions or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact details. Please contact us promptly if you notice an error in your order details. Address changes may not be possible once an order has been dispatched.

8. Returns, Refunds and Cancellations

Returns, refunds and cancellations are governed by our Return & Refund Policy, which should be read together with these Terms & Conditions.

Customers should report damaged, defective, incorrect or missing items as soon as possible and provide the order details and supporting evidence requested.

Cancellation requests may be considered before dispatch. A request is not confirmed until we communicate the outcome.

Nothing in these terms or our Return & Refund Policy limits rights or remedies that cannot lawfully be excluded under applicable Indian law.

9. Food Products and Product Handling

Customers should read the product description, ingredient information, storage instructions, declared quantity, relevant dates and other information supplied with the product, where applicable.

Food products should be stored and handled according to the instructions on their packaging. Customers should not consume products that appear spoiled, contaminated or otherwise unsafe and should contact us regarding any product safety concern.

Information on the website is intended to describe our products and is not a substitute for professional medical or dietary advice. Do not rely on product descriptions as a guarantee that a product will produce a particular health outcome.

10. Customer Communications

By placing an order, you agree that we may contact you regarding order confirmation, payment, shipping, delivery, customer support, cancellations, refunds and other service-related matters through the contact details you provide.

Promotional communications will be handled in accordance with applicable law and our Privacy Policy. Where required, we will provide an appropriate way to opt out of promotional communications.

11. Intellectual Property

Unless otherwise stated, website content, including brand names, logos, text, graphics, product photographs, design elements and other materials, may be owned by or licensed to Cosmic Blessing.

You may browse the website and use its content for personal, non-commercial shopping purposes. You must not copy, reproduce, distribute, modify or commercially exploit website content without prior permission, except where permitted by law.

12. Third-Party Services and Links

Our website may use third-party services, including payment processing, analytics, advertising and courier services, or contain links to external websites.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of external websites, except to the extent responsibility cannot be excluded under applicable law.

13. Website Availability and Security

We aim to keep the website accessible and functioning properly. However, uninterrupted availability cannot be guaranteed. Maintenance, technical faults, internet issues or other circumstances may temporarily affect access.

You must not attempt to introduce malicious code, disrupt website operations or access accounts, systems or data without authorisation.

Nothing in these terms excludes any liability or obligation that cannot lawfully be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Cosmic Blessing will not be responsible for losses arising solely from circumstances beyond its reasonable control, such as certain courier disruptions, network failures or third-party service interruptions.

Nothing in these terms excludes or restricts liability for fraud, wilful misconduct, legally required consumer remedies, product liability or any other liability that cannot lawfully be excluded or limited.

Where a remedy is available under applicable law, these terms do not take that remedy away.

15. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store and share personal information in connection with website visits, orders, payments, customer support and marketing.

Please review the Privacy Policy before placing an order.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services or legal obligations. The revised terms will be published on this page with an updated date where appropriate.

Changes will not override rights or obligations that cannot lawfully be changed retrospectively.

17. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection laws and rules.

Any dispute will be addressed in accordance with applicable Indian law and the jurisdiction of the competent authorities or courts. Nothing in this section prevents a consumer from exercising any statutory right to seek redress before a competent consumer commission or other authority.

18. Contact Information

For questions about these Terms & Conditions, orders or customer support, contact:

Cosmic Blessing

Name: Prerit Jain
Email: support@cosmicblessing.in
Website: https://cosmicblessing.in

Please include your order number when contacting us about an existing purchase.

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